Incidents & RIDDOR
The fall's logged and RIDDOR's already checked — by voice, on the floor, in seconds.
Inspection-ready, every day
Speak what happened — CareSentinel writes the structured compliance record, every shift. Do it daily and you walk into inspection already ready.
Inspection day rarely comes with notice. CareSentinel keeps you ready for it every day.
Every shift makes evidence whether you capture it or not — the fall, the med round, the safeguarding note, the CQC prep that never quite gets done. Miss it and it's gone by handover. And the gap between what happened and what's on record is exactly what an inspection finds.
Not a ten-minute form your team avoids at the end of a long shift. And here's the part that matters: do it every day, and the evidence builds itself. When the inspector arrives, there's nothing to scramble for — you've been ready all along.
Say what happened in plain words. CareSentinel turns it into the right structured record — fields filled, risk assessed, reporting obligations flagged. You check it and save.
Hold the tablet, say what happened in plain words. CareSentinel turns it into the right structured record — incident, complaint, safeguarding, medication error — with the fields filled, the risk assessed, and the reporting obligations flagged. You check it and save.
Live transcript
Resident in Room 14 had a fall in the bathroom at about quarter past two. No visible injury but she's a bit shaken. Priya was with her at the time…
Describe what happened, where, who was involved, and how serious — the AI does the rest.
Every record feeds into your live compliance score and CQC readiness assessment automatically. When the inspector arrives, your evidence is already built.
Review & edit — AI extracted fields
High — serious injury / hospital
Speak what happened. CareSentinel's AI assesses the risk, flags the reporting obligations, and creates every linked record — automatically.
One voice note → incident logged, maintenance raised, safeguarding referral and RIDDOR draft, all linked.
Incidents, safeguarding, medications, training, health & safety, CQC readiness — every part of compliance, included from day one. One platform, one compliance score, everything connected.
The fall's logged and RIDDOR's already checked — by voice, on the floor, in seconds.
A complaint's captured the moment it's raised — and flagged for me when it's really safeguarding.
Every concern's documented and the referral thresholds are checked for me — nothing slips.
A med error's recorded and assessed before it ever becomes a bigger problem.
Nobody's certificate lapses without me knowing.
I always know where we'd stand if they walked in today — Safe, Effective, Caring, Responsive, Well-led.
Every finding has an owner and an action — and nothing's left quietly open.
No policy quietly out of date.
Every chemical sheet accounted for — and the AI pulls the COSHH fields straight off the SDS.
I know who's had their supervision and who's overdue — without chasing a spreadsheet.
Every resident's handling plan is current and evidenced — equipment, risk, staff trained.
Falls, skin, nutrition, behaviour — every resident's risk assessment up to date.
+ 6 more — Complaints, Audits, Documents, Supervisions, Moving & Handling, Risk assessments
Handovers, risk assessments and the day's priorities are ready before anyone clocks in. The team starts informed instead of catching up.
Incidents, medication and notes go in at the point of care, on a phone, in seconds — so nothing rides on memory at the end of a long shift.
Notifications, audit trails and follow-ups complete themselves. The evidence is filed before the paperwork would even have started.
Records go in by voice at the point of care — and land on one dashboard that updates the moment a record closes.
2 documents need review and 3 training certificates expire within 30 days. Your lowest key question is Responsive at 67% — start there.
CQC key questions
CARESENTINEL / Compliance overview
Welcome back, Jordan
2 documents need review this week and 3 training certificates expire within 30 days. Your lowest key question is Responsive at 67% — start there.
How is this calculated? →Module breakdown
It all lands here. One live compliance score, updated the moment a record closes.
CQC ready
Walk into your next assessment with every standard evidenced, every action dated, and nothing left to dig for.
Rate your service against all 34 quality statements under the Single Assessment Framework.
Overall Readiness
Overall readiness
Works alongside your rota, your policies and your CQC framework — no rip-and-replace, no retraining the whole team.

Built with the sector, for the sector
One price. Every module included. No hidden extras. New features added continuously — no extra charge, ever.
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