
CareSentinel gives care homes a single system for CQC compliance, incident management, training records, and safeguarding — with AI built in.
Dashboard
34 incident-free days
Good Standing
Score by Area
Weighted across all modules · Updated today at 08:45
Upcoming Actions
10 modules
Everything in one place — audits, documents, assets, incidents, training and more
Zero paper
Every record, certificate and report fully digital and always accessible
Audit-ready
Print a senior management-ready compliance report in seconds, at any time
Getting started
No implementation project, no consultant required. Most care homes are fully set up within an hour.
Set up your organisation profile and invite your team. Takes about five minutes — no technical knowledge needed.
Drag in your existing policies and certificates. AI reads them instantly — extracting summaries, key dates and review deadlines automatically.
Your compliance score updates in real time. Alerts remind your team of upcoming deadlines. Auditors get a report in seconds.
The Platform
Purpose-built modules designed around how care homes actually operate.
Documents
Every policy, risk assessment and certificate — centralised, version-controlled and always current. Multi-stage approval workflows ensure documents are signed off before going live, with a full history of every version.
Inspections
Digital checklists your team completes in the field — with photos, findings and sign-off captured on the spot. Includes mandatory fire safety check schedules (extinguishers, emergency lighting, fire doors) with automatic failure alerts sent to managers.
Weekly Safety Inspection
In Progress3 of 5 complete
Incidents
Log incidents and near-misses in seconds. Track investigations, corrective actions and RIDDOR obligations — all in one place.
2
Open
3
In Progress
28
Closed
INC-047
Resident fall — bedroom corridor
OpenINC-046
Manual handling near-miss
In ProgressINC-045
Medication administration error
ClosedAssets
Complete registers with service history, inspection schedules and QR code labels. Scan a machine in the field to instantly see its status, log an inspection, or raise a maintenance request — no login required.
Asset Label
Arjo Sara Flex Hoist
AST-042
After Scanning
⚠ OverdueArjo Sara Flex Hoist
Care Operations · AST-042
Maintenance
Raise, prioritise and track maintenance work from first report to completion — with a full audit trail.
Hoist sling wear — replace
Emergency light fault Unit 2
Corridor handrail loose
Training
Track certifications, renewal dates and records for every member of staff.
Training Records
James Morrison
First Aid at Work
✓ Valid
Nov 2025
Amy Campbell
COSHH Awareness
✓ Valid
Aug 2025
Rob Davies
Manual Handling
✕ Expired
Mar 2025
Sarah Patel
Safeguarding Adults
✓ Valid
Jan 2026
Safe Working
Create and approve method statements, log toolbox talks with attendance records, and issue permits to work with expiry tracking and risk assessment built in.
Medication Handling
Risk level: High
Hoist Use & Transfers
Risk level: Medium
Working at Height
Risk level: High
Lone Working
Risk level: Low
RIDDOR
CareSentinel flags potential RIDDOR incidents at the point of logging. Dedicated reports link directly to the originating incident, with HSE reference tracking and a complete audit trail.
RIDDOR Reports
Over-7-day injury
Dangerous occurrence
Audits
Digital audit templates covering every area CQC inspectors look at. Complete on a tablet on the floor, with live scoring, colour-coded compliance bands, and a professional branded PDF report generated the moment the audit is signed off.
Audit · in progress
Sunnyside Care Home
Medication Management
94%
Safeguarding
88%
Infection Control
82%
Moving & Handling
74%
Health & Safety
66%
4 non-compliant · action plan generated
Complete audit →CARESENTINEL
Sunnyside Care Home
CARESENTINEL
Health & Safety Audit
Sunnyside Care Home
Audit date: 18 Apr 2026
Auditor: M. Hughes
Overall score
87%Reports
Print-ready reports designed for the real situations your organisation faces — from board meetings to CQC audits. Generated in seconds from live data, formatted for the room.
Audit-Ready Reports
Compliance Summary
For senior management meetings
Incident & RIDDOR
For HSE / insurers
Asset Register
For insurance audits
Training Matrix
Colour-coded by status
Inspection Report
Overdue items flagged
Document Register
With review dates
AI-Powered
CareSentinel uses Claude AI to do the heavy lifting — analysing incidents, reading your documents, answering compliance questions in plain English, and surfacing what matters before it becomes a problem.
Upload any PDF and CareSentinel reads it automatically — extracting the summary, key sections and review dates without you lifting a finger.
Summary
Outlines evacuation procedures, fire warden responsibilities and monthly equipment check requirements for the building and outbuildings.
Ask questions in plain English and get instant answers based on your actual organisation data, open incidents, training records and documents.
Which training certificates are expiring this month?
3 certificates expire in April: Rob Davies (Manual Handling, 14 Apr), Amy Campbell (COSHH, 22 Apr), and Tom Bradley (EFAW, 30 Apr).
Review dates and expiry dates are pulled directly from your uploaded documents — no manual data entry, no missed renewals.
COSHH Risk Assessment
✦ from document
Lone Working Policy
✦ from document
Fire Safety Procedure
✦ from document
Manual Handling Guide
✦ from document
When an incident is logged, AI automatically suggests a severity rating, flags RIDDOR obligations, detects patterns across your 12-month history, and recommends corrective actions — before you've left the page.
Over-7-day threshold — report may be required. Confirm days lost.
3 similar slip incidents in 12 months — corrective action may be overdue.
Suggested: inspect drainage, apply anti-slip treatment, update risk assessment.
The impact
Most care homes arrive at CareSentinel with compliance spread across email folders, paper files and personal drives. Within weeks, the picture changes dramatically.
Documents in email attachments
Centralised, version-controlled library
Inspections on paper or not at all
Digital checklists with sign-off trail
Training records in a spreadsheet
Live matrix with expiry alerts
Incidents recorded in a notebook
AI-analysed, RIDDOR-flagged, tracked
Compliance score over time
Typical care home — first 12 weeks on CareSentinel
Starting score
~34
After 12 weeks
87+
Status
Good Standing
Who It's For
Every role involved in keeping a care home safe, compliant and well-run.
Registered Managers
See the health of every department, every compliance obligation and every open action — without chasing down emails or rifling through folders.
Deputy Managers
Every document, record and regulatory return in one place. Renewals that remind themselves. CQC audits you can prepare for in an afternoon.
H&S Leads
Everything you need to do your job properly — inspection tools, incident workflows and audit-ready reports — all in one login.
Care Home Coordinators
Equipment checks, COSHH records and staff training tracked for a team that spends its days with residents, not at a desk.
CareSentinel has completely changed how we approach health and safety at the home. What used to take a full day of preparation before an audit now takes an hour.
Geoff Aisbitt — Health and Safety Manager
Meadowbrook Care Home
“The QR codes on our hoists and equipment have been a game-changer. Care workers can log an inspection or report a fault from the unit without touching a computer.”
David Howarth — Deputy Manager
Moorland Care Home
“The AI assistant saved us when an inspector arrived unexpectedly. I asked it what our outstanding actions were and had a full briefing in under a minute.”
Claire Thornton — Registered Manager
Harrogate Valley Care Home
Pricing
No modules to add, no features locked behind a higher tier. A single price for everything CareSentinel offers.
Care Home Plan
EVERYTHING INCLUDED£1,490 billed annually
Pick a date and time that suits you. We'll walk you through the full platform and answer any questions about compliance, safety management, or getting started.
Start your free 7-day trial. Full access to every module — no credit card, no commitment, setup in minutes.
No credit card required · Cancel anytime · Full setup support included